A summary of the performance under the Citizen’s Charter of the Reserve Bank of India (RBI) during the month of July 2026 is given below –
Description | No. of Applications |
A | Applications pending at the beginning of the month | 2,613 |
B | Applications received during the month | 21,937 |
C | Referred back to applicants for additional information | 664 |
| Total (A+B-C) | 23,886 |
D | Applications processed during the month
– Within timeline
– Beyond timeline | 20,628
20,609 (99.9%)
19 (0.1%) |
E | Applications pending at the end of the month
– Within timeline
– Beyond timeline | 3,258
3,239 (99.4%)
19* (0.6%) |
* Awaiting inputs from external agencies (16), Under Process (3) |
Function-wise Status of Applications Received / Processed / Pending |
Function | No. of Applications |
Total | Processed | Pending |
Within timeline | Beyond timeline | Within timeline | Beyond timeline |
Banker to Banks and Governments | 9,226 | 9,226 | - | - | - |
Currency Management | 8,900 | 8,225 | - | 675 | - |
Debt Management | 750 | 627 | - | 123 | - |
Financial Markets | 11 | 8 | - | 3 | - |
Foreign Exchange Management | 2,450 | 1,333 | 10 | 1,091 | 16 |
Payment and Settlement Systems | 38 | 17 | 4 | 17 | - |
Regulation and Supervision | 2,511 | 1,173 | 5 | 1,330 | 3 |
Total | 23,886 | 20,609 | 19 | 3,239 | 19 |
RBI regularly reviews the services covered under its Citizen’s Charter and the number of services under the Charter stands at 213 as on July 31, 2026. For a seamless and user-friendly experience for filing of online applications, the applicants may access user manual, FAQs, illustrative infographics and instructional videos on PRAVAAH portal. These may be accessed at https://pravaah.rbi.org.in. (Brij Raj)
Chief General Manager Press Release: 2026-2027/802 |
