Analysis of the performance under the Citizen’s Charter during the month of March 2026 has been carried out, and the summary thereof is given below –
Description | No. of Applications |
A | Applications pending at the beginning of the month | 3,195 |
B | Applications received during the month | 22,243 |
C | Referred back to applicants for additional information | 527 |
| Total (A+B-C) | 24,911 |
D | Applications processed during the month
– Within timeline
– Beyond timeline | 21,459
21,428 (99.9%)
31 (0.1%) |
E | Applications pending at the end of the month
– Within timeline
– Beyond timeline | 3,452
3,435 (99.5%)
17* (0.5%) |
* Awaiting inputs from external agencies (14), under process (3) |
Function-wise Status of Applications Received / Processed / Pending |
Function | No. of Applications |
Total | Processed | Pending |
Within timeline | Beyond timeline | Within timeline | Beyond timeline |
Banker to Banks and Governments | 11,057 | 11,057 | - | - | - |
Currency Management | 9,007 | 7,682 | 1 | 1,323 | 1 |
Debt Management | 1,129 | 882 | 1 | 246 | - |
Financial Markets | 6 | 4 | - | 2 | - |
FinTech | 18 | 11 | 7 | - | - |
Foreign Exchange Management | 2,378 | 1,306 | 10 | 1,049 | 13 |
Payment and Settlement Systems | 46 | 21 | 4 | 20 | 1 |
Regulation and Supervision | 1,270 | 465 | 8 | 795 | 2 |
Total | 24,911 | 21,428 | 31 | 3,435 | 17 |
(Brij Raj)
Chief General Manager Press Release: 2026-2027/7 |
