Analysis of the performance under the Citizen’s Charter during the month of January 2026 has been carried out, and the summary thereof is given below –
Description | No. of Applications |
A | Applications pending at the beginning of the month | 3,392 |
B | Applications received during the month | 19,850 |
C | Referred back to applicants for additional information | 477 |
| Total (A+B-C) | 22,765 |
D | Applications processed during the month
– Within timeline
– Beyond timeline | 19,932
19,916 (99.9%)
16 (0.1%) |
E | Applications pending at the end of the month
– Within timeline
– Beyond timeline | 2,833
2,812 (99.3%)
21* (0.7%) |
* Awaiting inputs from external agencies (18), under process (3) |
Function-wise Status of Applications Received / Processed / Pending |
Function | No. of Applications |
Total | Processed | Pending |
Within timeline | Beyond timeline | Within timeline | Beyond timeline |
Banker to Banks and Governments | 8,043 | 8,043 | - | - | - |
Currency Management | 10,105 | 9,214 | 3 | 888 | - |
Debt Management | 1,129 | 930 | - | 199 | - |
Financial Markets | 15 | 12 | - | 3 | - |
FinTech | 1 | - | - | 1 | - |
Foreign Exchange Management | 2,187 | 1,219 | 10 | 940 | 18 |
Payment and Settlement Systems | 62 | 26 | - | 34 | 2 |
Regulation and Supervision | 1,223 | 472 | 3 | 747 | 1 |
Total | 22,765 | 19,916 | 16 | 2,812 | 21 |
(Brij Raj)
Chief General Manager Press Release: 2025-2026/2034 |
